Job Description

Position Title

Open Internally or Externally

Reports to (title)

Department

Requisition Number

Position Type

Job Category

FT/PT

Initial Work Location

Starting Salary

Job Open Date

Open Until Filled

Priority Review Date

Job Summary

Essential Responsibilities and Duties

• Review weekly, monthly, and other reports to ensure accurate processing of students’ aid. Reports include satisfactory progress, dependency overrides, Multiple Reporting Records, Pell adjustment, Return of Title IV calculations, non-completion of classes, changes in residency status, and others.
• Advise students regarding financial aid eligibility, financial aid status, availability of funding, and completion of financial aid applications.
• Provide information on available federal, state and institutional scholarship funds, eligibility criteria, and application procedures.
• Revise existing awards to reflect changes in eligibility or allowable budget adjustments.
• Exercise professional judgement in adjusting a student’s application to accommodate documented, qualifying special circumstances.
• Review awards to make necessary changes to financial aid based upon the student’s eligibility.
• Meet with students who may be required to sign contracts for Satisfactory Academic Progress and Continuation of Funding.
• Create and conduct presentations concerning financial aid to diverse groups, both on- and off-campus. Presentations may be required on evenings and weekends.
• Complete all requests for consortium agreements.
• Work with other institutions to share the student’s consortium paperwork.
• Report student’s course completion and grades completed at SLCC and compliance with satisfactory progress policies.
• Collaborate with other departments across campus in order to resolve issues.
• Provide assistance to students, and/or administer the regulations governing Title IV funding in the awarding/processing of financial aid.
• Other duties as assigned.

Minimum Qualifications

• Bachelors degree.
• Zero (0) to two (2) years in financial aid or directly related field.
• Experience can be substituted for education on a 2:1 year basis.

Preferred Qualifications

• Experience in awarding financial aid.
• Ability to speak Spanish.

Knowledge, Skills & Abilities

• Maintains working knowledge of federal financial aid programs and supporting regulations.
• Provides outstanding customer service to students, parents, faculty and staff
• Ability to interpret and explain complex regulatory information related to the financial aid process.
• Understand of issues facing diverse groups (e.g. low-socioeconomic, first generation, underrepresented students of color, non-traditional, and under-prepared individuals).
• Demonstrates excellent organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment.
• Highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the college and ability to work independently.
• Able to be flexible and supportive, while assimilating change positively and proactively in rapid growth environment.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties

• Assist in office by answering phones, working at front desk or handling paperwork.

Special Instructions

• Full consideration will be given to applicants who apply on or before the priority review date indicated above.
• More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

SLCC Highlights

FLSA

SLCC Information